AI is transforming the way we work—especially in sourcing. In Vietnam, we leverage sourcing AI to improve speed, accuracy, and scalability across our entire operation. This approach allows us to better serve clients and handle high volumes of requests more efficiently.
AI Chatbot for Quick Product Inquiries
We have integrated an AI chatbot directly on our website. As a result, new customers can explore Vietnam-made products more quickly—often before they even decide to engage further with our sourcing team. This early access to product insights reduces back-and-forth communication and saves everyone time.
Supporting High-Volume Requests
Each day, we receive numerous inquiries, often involving new product categories or complex technical specifications. Our team is committed to replying to emails within 24 hours. However, traditional product research can be time-consuming. That’s why AI is essential—it helps us build a foundational understanding of unfamiliar items or industries within minutes.
Accelerating Supplier Search and Document Preparation
Searching for qualified vendors in our internal database used to take hours. With AI, it now takes just minutes. Moreover, AI automation speeds up administrative tasks such as generating procurement documents, including purchase orders, payment forms, contracts, and NDA reviews. These improvements help us reduce manual errors and boost operational efficiency.
Enhancing Communication and Knowledge Sharing
In addition to internal processes, AI assists in drafting blog posts, sharing sourcing case studies, and summarizing lessons learned. Because of this, we can share our experience more consistently with both partners and clients.
Moreover, meeting summaries are now handled faster. Whether it’s a supplier call or a customer alignment meeting, AI captures the main points and delivers summaries that are both concise and actionable.
Smarter Market Research
Another valuable use case is market research. AI tools collect and analyze data from websites, news sources, and social media. They then summarize competitive insights, helping us stay updated on trends or identify new sourcing opportunities in Vietnam.
Conclusion
Using sourcing AI Vietnam has allowed us to scale smarter—not harder. From accelerating vendor search to streamlining communication and automating paperwork, AI is now a key part of our daily operations. As technology continues to evolve, we expect even more efficiency gains that benefit both our team and our clients.
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